801-597-5908
TLDR: Yes, you are entirely safe. Every Stiltz Home Lift comes standard with a battery backup system. If the power fails while you are moving, the lift will gently descend to the lower floor, allowing you to exit safely. You will never be trapped between floors.
One of the most common concerns for homeowners considering a residential lift—especially those in areas prone to seasonal storms or grid instability—is the fear of being “stuck” during a power outage. For seniors and caregivers, the thought of an elevator losing power mid-transit can be a significant barrier to purchase.
However, Stiltz Home Lifts are engineered with a “safety-first” philosophy that explicitly addresses power failures. Because these lifts are designed for domestic environments, they include layers of redundancy that traditional commercial elevators often lack.
Every Stiltz lift installed by PLH Home Solutions comes standard with an onboard battery backup system, not an optional add-on.
If the main power to your home is cut while the lift is in motion, the system detects the loss of current instantly. The lift doesn’t lurch or stop abruptly; instead, the backup battery powers the drive unit, allowing the car to descend to ground level gently. Once you reach the lower floor, the door locks automatically release, and you can exit the lift as usual.
Key Safety Protocol: To preserve the battery’s charge for emergency use, the lift is programmed to travel only downward during a power outage. It will not travel back up until the main power has been restored.
While the battery backup ensures you aren’t stranded, Stiltz incorporates several other safety features to provide total peace of mind for caregivers and users:
For homeowners in areas with frequent or prolonged outages who want even more flexibility, an optional Uninterruptible Power Supply (UPS) can be installed.
Unlike a standard backup (which only allows an emergency descent), a UPS provides enough stored energy to support multiple full trips, both up and down. This is an ideal upgrade for users who may need to reach an upstairs bedroom to access medical equipment or rest during a lengthy blackout.
Want to see these safety features in action? At PLH Home Solutions, we believe in complete transparency. Contact us today for a free consultation to demonstrate precisely how Stiltz safety systems protect you and your loved ones.
801-597-5908
2702 South 3600 West suite A West Valley City, UT 84119
Monday to Friday: 9:00 AM - 5:00 PM